 |
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Telephone Support |
$2.99/min |
$100/hour |
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Remote Support |
$50/hour |
$49.95+/hour |
$25+/hour |
$95/hour |
$100/hour |
On-Site: Travel Time |
No Charge |
Unknown |
$0-60 |
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On-Site: Diagnosis |
$75/hour |
$129.99 each |
$139/hour |
$95/hour |
$100/hour |
On-Site: Actual Repair |
Included |
$299.99 each |
Included |
Included |
Included |
Windows 98/XP/Vista/7 |
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Mac OS |
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Linux (all types) |
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Web Design |
Starts at $25/mo |
Starts at $399 |
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Web Hosting |
Starts at $25/mo |
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Training |
Starts at $45/hour |
February 20, 2012: Services begin for the Phoenix Metropolitan area.
| Type | Description | Price | Action |
|---|---|---|---|
| At-Home Support | Our technician will come to your home and diagnose your computer problem and determine a solution including any hardware or software conflicts, errors, problems or failures and remove any and all viruses and spyware from the system. This service includes optimization and tuning to increase general performance. | $75 |
|
| Pick-Up/Drop-Off Support | Our technician will schedule a time to come to your home to pick up your computer. The technician will diagnose your computer problem and determine a solution including any hardware or software conflicts, errors, problems or failures and remove any and all viruses and spyware from the system. This service includes optimization and tuning to increase general performance. When your computer is ready, they will contact you for a drop off time. (Average turnaround time is 3 business days.) | $65 |
|
| Online Remote Support | We will schedule an appointment with you to remotely connect to your computer to help diagnose your computer problem and determine a solution including any hardware or software conflicts, errors, problems or failures and remove any and all viruses and spyware from the system. No in-home visits necessary, only an active broadband Internet connection. This service includes optimization and tuning to increase general performance. (Minimum 2 hour service requirement.) 1 | $50 |
| Type | Description | Price | Action |
|---|---|---|---|
| Mail-In Support | Ship your desktop or laptop computer to us and we fix your problem! Print out the form you receive, include it in the box and send it off. Charges will be applied to your deposit (at $25 per hour) unless exhausted at which time you will be billed for the remainder. Return shipping is paid by us when repaired. If the repair is refused, the standard Diagnostic Fee will be applied plus shipping costs. | $100 |
|
| Online Remote Support | We will schedule an appointment with you to remotely connect to your computer to help diagnose your computer problem and determine a solution including any hardware or software conflicts, errors, problems or failures and remove any and all viruses and spyware from the system. No in-home visits necessary, only an active broadband Internet connection2. This service includes optimization and tuning to increase general performance. (Minimum 2 hour service requirement.) 1 | $20 |
